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Dentaler, located at Av. Tepeyac No. 4168, Colonia Ciudad de los Niños, Zip Code 45040, Zapopan, Jalisco, Mexico, is responsible for the use and protection of your personal data. We hereby inform you of the following:

What purposes will we use your personal data for?

The personal data we collect from you will be used for the following purposes, which are necessary for the services you request:

• To provide the dental services offered by Dentaler, as agreed upon in the contractual relationship;

• To manage administrative procedures;

• To contact you through the means provided to confirm the necessary personal data for service delivery.

Additionally, we will use your personal information for the following secondary purposes, which are not essential for the requested services but allow us to provide better service:

• Marketing and promotional purposes

If you do not wish your personal data to be used for these secondary purposes, you may let us know at any time by sending an email to contacto@dentaler.com.mx with the following statement:

“I do not consent to my personal data being used for the following secondary purposes: marketing and promotional purposes.”

Your refusal to allow the use of your data for these purposes will not affect the provision of the services or products you request from us.

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data:

• Identification data

• Contact information

We may also use sensitive personal data that require special protection, solely for the purposes mentioned above.

With whom do we share your personal data and for what purposes?

Your personal data may be shared with individuals, companies, organizations, or authorities other than Dentaler solely for the purpose of fulfilling our business relationship.

Because these transfers are provided for in Article 37 of the Mexican Federal Law on Protection of Personal Data Held by Private Parties, no additional consent is required.

How can you access, rectify, or cancel your personal data, or object to its use?

You have the right to access the personal data we hold about you, as well as the purposes and conditions under which we use them (Access). You also have the right to request the correction of your personal data if it is outdated, inaccurate, or incomplete (Rectification); request its deletion from our records (Cancellation); and oppose its use for specific purposes (Objection). These are known as ARCO rights.

To exercise any of your ARCO rights, you must submit a written request to our office at Av. Tepeyac No. 4168, Colonia Ciudad de los Niños, Zip Code 45040, Zapopan, Jalisco, Mexico, or via email at contacto@dentaler.com.mx.

To learn more about the procedure and requirements for exercising ARCO rights, you may contact us by phone at [insert phone number], or by reaching out to our Privacy Department at:

• Address: Av. Tepeyac No. 4168, Colonia Ciudad de los Niños, Zip Code 45040, Zapopan, Jalisco, Mexico

• Phone: [insert phone number]

• Email: contacto@dentaler.com.mx

How can you revoke your consent for the use of your personal data?

You may revoke the consent you have given us to process your personal data. However, please note that we may not always be able to fulfill your request or cease use immediately due to possible legal obligations. Also, revoking your consent for certain purposes may result in our inability to continue providing you with the requested services.

To request the revocation of your consent, please contact our Privacy Department.

How can you limit the use or disclosure of your personal data?

If you wish to limit the use or disclosure of your personal information, you may:

• Register with the Public Registry to Avoid Advertising managed by Mexico’s Federal Consumer Protection Agency (PROFECO), to prevent your data from being used for advertising purposes. For more information, please visit the PROFECO website.

Use of tracking technologies on our website

We inform you that our website does not use cookies, web beacons, or similar technologies to monitor your online behavior.

How will we notify you of changes to this privacy notice?

This privacy notice may be modified or updated due to new legal requirements, our own needs regarding the services we offer, our privacy practices, changes in our business model, or other reasons.

Any updates to this notice will be made available through our website.

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Last updated: December 16, 2021